Getting Repairs Made
Please diligently report any Maintenance Issues by submitting a request via the link provided
or call (406) 252-1309.
Some problems start small but can cause significant damage over time. You should tell your landlord immediately if a repair is needed. You do not need to give your landlord written notice, but it is a good idea. Always keep a copy of any notice you give to your landlord. Remember it is nearly impossible to hold the property manager accountable for unreported maintenance issues.
HELP US, HELP YOU! REPORT ISSUES QUICKLY!
Western Property Management, Inc. strives to resolve maintenance issues in a timely manner. We are bound by law to ensure the habitability of the residence. Any maintenance condition that stops an essential service or adversely affects the safety and security of our tenants is considered a habitability issue, and must be resolved quickly. We work diligently to solve the habitability issues within 7 days. However, there may be things out of our control that extend remediation time. We often rely on vendors, and suppliers who have varying schedules and logistics. At times, these third parties need extra time to finish the project. Your patience and understanding is greatly appreciated.
We strive to resolve minor deficiencies of the residence as quickly as possible. However, there are times that maintenance will have to be deferred until the Owner can afford the repair. Unfortunately, we CANNOT spend our owner’s money on cosmetic or optional repairs without their authorization. Western Property Management, Inc. is constantly balancing the needs of the owners and tenants alike. We are proud to serve both interests and work resolve issues in a fair and timely manner.