Frequently Asked Questions - For Potential Tenants

We show properties during regular office hours 8am - 5pm Monday through Friday, we are closed on weekends. We do our best to work with every applicant's schedule.

Most applications take 24 to 72 hours as we have to verify employment, income, rental history, credit, and check for any criminal history. The most frequent delays result from not being able to contact or get a return call from current and former landlords or employers. You may want to contact them ahead of time to let them know they will be receiving a caII and encourage them to return it promptly. The second most frequent cause of delay is the applicant not getting in additional information in a timely manner.

If you have no or low credit, have no or limited rental history or have an income ratio lower than our normal standard, you may be able to use a qualified co-signer to move into one of our properlies. (Please see the Residential/Apartment Rental Criteria)

Yes, and Western Property Management, Inc. treats students like anyone else. The student applicant must still qualify under the guidelines for the property being applied for. We will consider all forms of income, including student loans and grants. Some properties may take co-signers to qualify for lack of income in addition to lack of credit and rental references. Just like regular co-signers, the co-signer for a student must qualify in place of the applicant.

Put your special circumstances in writing with your application. Please be as detailed as possible and we will follow up with any questions we may have. Please be aware that Western Property Management, Inc. strictly adheres to Fair Housing laws and while we may take special circumstances into consideration, we must apply our rental criteria uniformly and evenly to each prospective tenant.

We do not decline an applicant based solely on poor credit and/or score. We take a look at all the information; landlord references, income guidelines, credit history and background check. (Please see the Residential/Apartment Rental Criteria) 

Western Property Management, Inc. follows the general 2-plus-1 rule accepted by HUD. That means two occupants per bedroom, plus one additional occupant per household. Occasionally a home may have an additional room that can be considered a bedroom under this rule.

The property owner is handing you the keys to a property worth 100 to 300 times the cost of the security deposit. This is required to ensure some level of protection. 

Unfortunately we cannot accept split payments. The security deposit is the tenant's way of proving their ability to perform per the lease. Not having the funds to pay the security deposit up front is a sign that should hard times arise, non-payment of rent is likely.

Residents are responsible for maintaining heating filters and fresh smoke detector batteries and carbon monoxide batteries at all times. Light bulbs that are easily accessible also need to be maintained by the residents. In most situations, yard maintenance and snow removal is required. Please refer to your individual residential lease ifyou are a current tenant.

If you move out prior to your 30 Day Termination date, you are still responsible for rent and all utilities until your walk-through and 24 hour cleaning period have been completed. If we find a replacement tenant before your 30 Days Termination ends, any rents collected from you will be pro-rated back to you, once the new tenant signs a lease agreement.

Unfortunately, not all carpet cleaners are the same. Also, some tenants have rented carpet cleaners from grocery stores or used residential cleaners and caused more harm than good. The property's carpets were professional cleaned prior to your tenancy and must be cleaned again upon move-out with a receipt provided.

The property owners can decide to sell the house at any time. However, state laws would require the new owner to honor your lease agreement with Western Property Management, Inc. So typically, when an owner decides to sell, they do so near or after the current lease expires.